Privacy Policy – Geni Tailors

Last updated: October 2025

We, WeGeni IT Services and Consulting (OPC) Private Limited (“We”, “Us”, “Our”, or “Company”), respect your privacy and are committed to protecting the personal data of everyone who uses our website https://tailor.wegeni.com (the “Website”), desktop application, or mobile application (collectively, the “Geni Tailors Platform”).

This Privacy Policy (“Policy”) explains how we collect, use, store, share, and protect your personal information when you access or use our Geni Tailors Platform and related services (“Services”). It complies with the General Data Protection Regulation (EU) 2016/679 (GDPR), the UK GDPR, and the Information Technology Act, 2000 of India along with its associated rules. By using Geni Tailors, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Services.

1. Data Controller

The data controller responsible for your personal data under this Privacy Policy is:

WeGeni IT Services and Consulting (OPC) Private Limited
13/9, 2nd Floor, HDFC Bank Upstairs, West Car Street, Tiruchengode, Tamil Nadu 637211, India
Email: we@wegeni.com
Phone: +91 90477555066

2. Personal Data We Collect

We collect only the data necessary to provide and improve our Services. This includes:

  • A. Data You Provide Directly
    • 1. Name or Company Name
    • 2. Email address
    • 3. Phone number
    • 4. Postal address
    • 5. Billing information (if you make purchases)
    • 6. Account login credentials
    • 7. Feedback, reviews, and messages sent to our team
  • B. Data Collected Automatically
    • 1. IP address, browser type, operating system
    • 2. Device type and identifiers (for mobile use)
    • 3. Log files and session data
    • 4. Cookies and usage analytics
    • 5. Location data (if you enable location services)
  • C. Sensitive Personal Data

    We may process limited sensitive data such as financial details (for billing). We do not collect biometric, racial, or health-related information.

3. Purpose and Lawful Basis of Processing

We process your personal data for the following purposes and lawful bases:

Purpose Lawful Basis (GDPR Article 6)
To create and manage your Geni Tailors account Contractual necessity
To provide and improve Services Contractual necessity / Legitimate interest
To process payments and issue invoices Legal obligation / Contract
To communicate with you (support, updates) Legitimate interest
To send marketing or newsletters Consent
To comply with tax or legal obligations Legal obligation
To ensure platform security and prevent fraud Legitimate interest
To analyze and improve performance Legitimate interest / Consent

You may withdraw your consent at any time by contacting us at we@wegeni.com.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

When you visit tailor.wegeni.com, you will be asked to consent to non-essential cookies. You can withdraw or manage cookie preferences anytime via your browser settings or our Cookie Settings link.

5. Sharing of Data with Third Parties

We only share your personal data with trusted third parties when necessary for our operations:

Type of Partner Purpose
Payment processors (e.g., Razorpay) Process payments securely
Hosting & cloud providers Store and manage platform data
Communication & support tools Handle user requests and notifications
Analytics services Improve platform usability and performance

6. International Data Transfers

Your data may be stored or processed outside your country of residence, including in India and Singapore.

Where data is transferred outside the European Economic Area (EEA), we ensure it is protected by:

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy:

Data Type Retention Period
Account data As long as the account is active
Billing & financial records 10 years (to comply with legal obligations)
Analytics & logs 12 months
Marketing data Until consent withdrawn
Support tickets 24 months after closure

After these periods, data is securely deleted or anonymized.

8. Security Measures

We use robust technical and organizational safeguards to protect your data, including:

Despite these measures, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

9. Your GDPR Rights

If you are located in the European Economic Area (EEA) or the UK, you have the following rights:

  • Right of Access – Request a copy of your data
  • Right to Rectification – Correct inaccurate information
  • Right to Erasure – Request deletion of your data (“right to be forgotten”)
  • Right to Restrict Processing – Limit how we process your data
  • Right to Data Portability – Receive data in a portable format
  • Right to Object – Object to certain processing, including marketing
  • Right to Withdraw Consent – Withdraw consent at any time
  • Right to Lodge a Complaint – File a complaint with your local Data Protection Authority

To exercise these rights, contact our Data Protection Officer (details below).

10. Data Protection Officer and Contact Details

Grievance Officer: Mr. Kishorekumar Chandresekaran
Email: ceo@wegeni.com
Address: 13/9, 2nd Floor, HDFC Bank Upstairs, West Car Street, Tiruchengode, Tamil Nadu 637211, India
Customer Support: Email: we@wegeni.com
Phone: +91 90477 555066

For privacy-related concerns, contact: we@wegeni.com

11. Data from Minors

We do not knowingly collect or process data from individuals under 16 years of age (or the applicable legal age in your jurisdiction).

If we discover such data has been collected, we will delete it promptly

12. Changes to This Policy

We may update this Policy from time to time to reflect legal or operational changes. We will notify users of material updates via email or an in-app notice.

Last updated version will always be available at https://tailor.wegeni.com/privacy-policy.

13. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. For EU/EEA users, your rights under GDPR remain unaffected.

Disputes will be subject to the exclusive jurisdiction of courts in Namakkal District, Tamil Nadu, India.

14. No Sale of Data

We do not sell, rent, or trade your personal information. Your data is used solely for providing and improving Geni Tailors Services.

By using Geni Tailors, you confirm that you have read and understood this Privacy Policy and agree to its terms.